Shipping

Shipping information

We offer Free* standard shipping to mainland UK. For expedited mainland UK shipping, For the purposes of clarity "working days" are classified as Monday to Friday, and exclude UK public / Bank Holidays. Items ordered over a weekend would not be despatched until the next working day (usually Monday or later if a Bank Holiday). Please note that in the current Covid-19 circumstances, delivery times are estimates only. 

When will my order be despatched

Any order placed before 2pm and in stock will be processed and despatched the same working day wherever possible. If there is a problem with the processing of your order, we will contact you as soon as possible on support@avalla.com. Please be aware occasionally we may ask for further clarification of the order details you have given. This is purely due to the extra security protocols we have in place for our and your protection. Any order after 2pm on a Friday will not be shipped until the following working day, which is usually a Monday (except for Bank holidays etc.). For clarity, our statement of "working days" are those from Monday to Friday, and exclude UK bank / public holidays.

What happens if an item on my order is not available

If any part of your order is not available for immediate despatch, you will be notified during the basket / checkout process. For UK customers, we will generally despatch the available items immediately*, and despatch the remainder of your order when it becomes available (at no extra cost).